We take the security of your information very seriously. We have implemented robust security measures to protect your data. All information you provide is encrypted and stored securely.

If you have forgotten your login details, please click on the "Forgot password" link on the login page. You will be prompted to enter your email address, and a password reset link will be sent to you.

If you sell your vehicle, please call our team on 0330 124 5773 to discuss the options open to you.

During the year it's likely you'll buy a new vehicle, change where you live or get a new job.

Its important that any change to your circumstances or the risk itself must be notified to us immediately, failure to do so may invalidate your cover.

Call our team on 0330 124 5773 and we'll let you know exactly how the change will affect your policy and payments.

Before making a decision to cancel your insurance policy, we strongly encourage you to get in touch with us. There may be alternative options available that better suit your needs and could help you avoid unnecessary costs.

You can cancel your policy at any time; however, cancellation charges will apply and will vary depending on when the policy is cancelled. Please be aware that any additional products linked to your policy will also be cancelled at the same time, and both our fees and the insurer’s fees are non-refundable.

Please note that cancelling your Direct Debit instruction does not cancel your insurance policy. Your cover will remain active until you contact us to request cancellation.  

Our team is here to help—call us on 0330 124 5773 to discuss your options and understand any costs involved before proceeding.

Please follow this link in order to find the relevant wording you require

https://www.doddlecover.com/your-policy-documents

You can easily upload your documents through the portal - locate the 'upload your documents'.  Alternatively, you can email your documents to documents@doddlecover.com please include your registration number in the title of the email and ensure all documents are in PDF format.

You need to contact your last Insurer to request they send you your proof of your no claims bonus, this then needs to be sent to ourselves.  Please ensure that this was issued after your last policy expired and must be in PDF format.

To obtain your driving licence summary or check code:
Visit the official government website

https://www.gov.uk/view-driving-licence

Click on "start now" to begin
Enter your details including your driving licence number, National Insurance number, and postcode (that matches the one on your licence).
Follow the prompts to verify your identity
Once verified, you can view your driving licence information and generate a check code
Please provide us with either a PDF copy of your driving licence summary or the check code

Call our team on 0330 124 5773 who will be able to discuss the options open to you in respect of your premium finance.

It's important you do this quickly and with as much information as possible so we can best handle the claim for you.

First thing to do is call our 24/7 claims team on 0330 124 6277